IMRIS, Deerfield Imaging Announces New Department - Office of the Customer
Minneapolis, Minn., May 12, 2016 – IMRIS, Deerfield Imaging, the global leader in intraoperative imaging, today announces a new department, the Office of the Customer reporting directly to Andrew Flanagan, President and CEO. The Office of the Customer has responsibility for customer satisfaction, excellence in clinical outcomes and value achievement across the entire IMRIS global community.
With over 80 hospitals in 12 countries, IMRIS has developed significant expertise in neurosurgery operating rooms and regularly assists customers in efforts to continually improve operations, throughput and better patient outcomes.
“Our customers are some of the leading neurosurgery centers in the world,” said Andy Flanagan, CEO, IMRIS, Deerfield Imaging. “The Office of the Customer will partner with these centers as they innovate to provide guidance and expertise in the intraoperative imaging environment.
The new department will include the existing clinical practice and technology practice, as well as the addition of two new groups – value architecture and account management. The group will be led by Carl Denys, Senior Vice President, Office of the Customer.
“This new department will greatly benefit our customer and our company,” said Flanagan. “We are excited to make this investment and look forward to sharing best practices across the globe for the benefit of the patient, the customer and the health system.”
About IMRIS, Deerfield Imaging
As a leader in image guided therapy solutions, IMRIS®, Deerfield Imaging provide optimized fully integrated image-guided therapy environments that serve to address the important needs of patients, clinicians and hospitals by delivering timely information on surgical targets and results to clinicians for use during surgical or interventional procedures. The IMRIS Surgical Theatre incorporates MRI, CT and angiography into multi-purpose surgical suites to provide advanced intraoperative imaging directly in operating rooms. IMRIS products are sold globally to hospitals in the neurosurgical, spinal, cardiovascular, and orthopedic markets.
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